Losing your passport abroad is stressful.
Losing it on holiday in Benidorm — with flights, hotels and police paperwork — can feel like a nightmare.
Good news first: this happens every single day in Benidorm.
And there is a clear, tested process to fix it.
Here’s exactly what to do, step by step, without panic or guesswork.
Step 1: Stay calm and double-check
Before assuming the worst:
- check hotel safe
- check bags, backpacks, beach bags
- ask hotel reception
- ask bars, taxis, beach services
📌 Many “lost” passports are simply temporarily misplaced.
If it’s really gone — move on immediately.
Step 2: Report the loss to the police (mandatory)
You must report a lost or stolen passport.
This police report is required for:
- emergency travel documents
- insurance claims
- embassy procedures
👮 Police in Benidorm
Policía Nacional – Benidorm
(Responsible for passports and foreign nationals)
📍 Address:
Calle Apolo XI, 36
03501 Benidorm, Alicante
📞 Phone:
+34 965 85 32 00
🗺️ Google Maps:
👉 Policía Nacional – Benidorm
What to bring (if possible):
- any ID you still have
- a copy or photo of your passport
- hotel booking details
You will receive a police report (denuncia).
Do not leave without it.
Step 3: Contact your embassy or consulate
Spain does not issue passports for foreigners.
Your home country does.
Depending on your nationality, you’ll usually need:
- an Emergency Travel Document (ETD)
- or a temporary passport
Important Benidorm reality
Most embassies are not in Benidorm.
They are usually in:
- Madrid
- Barcelona
- sometimes Alicante or Valencia
You may need:
- an appointment
- travel to another city
- 1–3 working days
📌 Always check your embassy’s official website for procedures.
Step 4: What documents will you need?
Almost always:
- police report (Denuncia)
- passport photos
- proof of identity (copy, ID card, driver’s license)
- proof of travel (flight ticket)
- fee payment (varies by country)
Hotels in Benidorm are used to this situation and often help with:
- printing
- photos
- directions
Step 5: Can you still fly without a passport?
Short answer: sometimes
- EU citizens: often yes, with an Emergency Travel Document
- Non-EU citizens: depends on nationality and airline
Important:
- airlines decide at check-in
- border control decides at exit
📌 Never go to the airport without official replacement documents.
Step 6: What about hotels, police checks, or emergencies?
While waiting:
- keep your police report with you
- carry any temporary document at all times
- hotels usually accept police reports temporarily
Spanish police are generally understanding — documentation matters more than panic.
Step 7: Insurance and costs
Costs vary:
- police report: free
- emergency travel document: usually €20–€150
- travel to embassy city: extra cost
If you have travel insurance:
- many policies cover document replacement
- keep all receipts
Common mistakes to avoid
❌ Waiting “until tomorrow”
❌ Not filing a police report
❌ Going to the airport hoping it works
❌ Ignoring embassy instructions
These mistakes cause missed flights, not the loss itself.
Benidorm-specific reality check
Benidorm:
- has massive tourist turnover
- handles lost passports daily
- police and hotels are experienced and efficient
This is an inconvenience — not a crisis.
Final advice
Losing your passport in Benidorm is stressful, but manageable.
If you:
- act immediately
- follow the steps
- keep documents organized
You’ll be back home — just with a better travel story.
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